According to Schaefer (2010), enrollment of adult students in college grew 285% from 1970 to 2005 and grew an additional 20% by 2016. Therefore, understanding how TRIO professionals which are professional staff members that serve students on a daily basis perceive adult students will be beneficial to the literature. There is currently a massive…

Emerging from a worldwide study of 29 U.S.-trained student affairs professionals with higher education work experience abroad, this study explored the perspectives and skills developed through working abroad. The findings of this study provide useful advocacy for this group of professionals to demonstrate their unique perspectives and critical…

This paper focuses on an emerging group in Chinese higher education -- students in transnational higher education (TNHE). Recent research has documented much about students' motivations for attending TNHE institutions. However, the impact of such institutions on student outputs remains under-researched. This study conducted interviews with 78…

While no major change in relation to student attrition and retention data has been recorded over the past 20 years, the increasingly neoliberal agenda imposed on Australian higher education institutions has led to increased scrutiny around such data. In this case study, we explore discourses of attrition and retention to understand better the…

Literature about Black cultural centers (BCCs) detail the histories of these campus spaces and studies have explored BCCs and their contributions to Black students' experiences. Racial identity development is often a lifelong journey, but less is known about the role of BCCs in this process during college. This ethnographic study offers how a BCC…

Since the opening of the University of Nebraska at Omaha's (UNO) Community Engagement Center in 2014, both university and community building partners have been guided by a set of core values. Established by a community/university task force after months of focus groups, community conversations, and other data gathering activities, these values…

The paper emanates from the Chancellor's address that I presented on the 5th of March 2019 at the University of South Africa. Betrayal Trauma Theory (BTT) was used as a lens in understanding toxic leadership in work places. BTT focuses on the ways in which toxic behaviour of leaders may violate or negatively affect trust and well-being of…

Insufficient resources undermine postsecondary educational experiences and delay credit attainment for many college students (Goldrick-Rab, Baker-Smith, Coca, Looker, & Williams, 2019). To examine the efficacy of existing interventions, such as a campus food pantry, the researcher conducted a series of interviews with a cross-section of…

ESPN reported that in the 2016-2017 academic year, the National Collegiate Athletic Association (NCAA) surpassed $1 billion in revenue (Rovell, 2018). Trends in revenue and business models have caused scholars, educators, and professionals to call for a reform of how collegiate sport organizations are led (Lapchick et al., 2013; Lopiano &…

The problem is staff fear being involved in the next campus shooting, which has pushed campus safety experts to update safety policies and procedures. One of the policies being addressed is the option of allowing concealed carry on campus (CCOC). However, allowing CCOC makes some staff feel less safe. The purpose of this causal-comparative study…

The COVID-19 global pandemic had far-ranging consequences for California State University higher education union staff members' mental health and well-being. Research had not yet examined the impact of the pandemic on the California State University system's union front line higher education staff members. The aim of this study was to identify the…

Purpose: Whilst the role that procurement plays in today's organisations is becoming increasingly strategic, recruitment into the discipline in Australia remains a significant challenge, and this has led to a serious ongoing skills shortage. By combining the findings from an online survey of Australian practitioners, with a set of face-to-face…

This paper analyses teaching and non-teaching staff perceptions on the implementation of internal quality assurance (QA) practices at their higher education institutions. The aim is to understand how far different perspectives on quality -- as culture, as compliance or as consistency -- are reflected in the views of these two groups on such…

This article outlines a concurrent complementarity, mixed methods research design to explore the careers of university professional staff through the application of a contemporary career profile framework. Two hundred and twenty-six participants from Australia and the UK completed a multi-method questionnaire. Integration occurred at three points:…

Research does not address how staff in the United States perceive employee engagement in the university system. Leadership training and communication for managers are essential processes that help staff become highly engaged in universities. The purpose of phenomenological study was to explore the views of employees in a selected university within…