Using the results for participating Association of Research Libraries from the 2006 LibQUAL+[R] library service quality survey, we examine the service priorities of library staff (for example, whether desired scores for each survey item are above or below average) and the extent to which they are aligned with the priorities of undergraduates,…

Compared with oral history in most Western countries, oral history theory and practice in Mainland China lag behind in both study and practice. This paper outlines the experience of oral history work in the Shantou university library, and the types and features of the oral history collected by the library. It examines problems in the development…

This article introduces psychologist Carol S. Dweck's entity and incremental theories of intelligence and explores the prevalence of these theories in academic librarians who participate in reference and instruction activities. Based on existing research, it is possible that implicit theories of intelligence could affect the ways in which…

The Association of Research Libraries' diversity initiatives, under the leadership of Duane Webster and member libraries, have had a visible and long-lasting influence on the makeup of academic librarianship. ARL's accomplishments and progress in advancing diversity comprise important milestones for librarianship and did not come without…

The publishers' hall at the recent Association of College and Research Libraries conference, held in Seattle in mid-March, was a study in give-and-take: how much publishers such as Elsevier and Oxford University Press will give in this lousy economy, and how much budget-strapped librarians can take. Libraries are some of the biggest customers for…

In what some are calling a peaceful revolution, researchers have mounted a takeover of high-energy-physics publishing. One signature at a time, national research agencies and university libraries have pledged to support a radical new system that would replace expensive subscriptions to leading journals with membership in a nonprofit group. The new…

The response to the countless forms of information delivery and creation has been the catalyst for the development of the new literacies that are being researched and implemented into teaching by educators around the world. This article will examine information literacy courses being taught at colleges and universities and how the courses…

Graduate students across disciplines feel pressure to publish their scholarship, but they are often unsure how to go about it, partly due to a lack of explicit training in this area. This article discusses the collaborative development of a semester-long Publishing Academy, designed to promote knowledge of scholarly publishing and increase the…

In putting up its new, Frank Gehry-designed Lewis Library, Princeton University endured its share of challenges. It constructed models of the building to give the subcontractors a chance to practice. It fired a contractor halfway through the job when the building was past due. It learned that some subcontractors were trying to bribe their way onto…

In 2005, the Library at UNSW began a comprehensive restructuring process that fundamentally changed the provision of services to its academic community. A primary aim of this process was to increase flexibility of service development and delivery and so to improve research support. The motivation for reformed services arose from considerations…

This study analyzed reference lists in a large number of master's and doctoral theses in a university library of psychology and education sciences. It compared citation counts to other indicators of the use of periodicals. The usefulness and limitations of these statistics are discussed in relation to decision-making in subscriptions' management.…

The "ARL Annual Salary Survey 2009-2010" reports salary data for all professional staff working in ARL libraries. The Association of Research Libraries (ARL) represents the interests of libraries that serve major North American research institutions. Data for 10,207 professional staff members were reported this year for the 114 ARL…

This journey-mapping pilot study was designed to determine whether journey mapping is an effective method to enhance the student experience of using the library by assessing our services from their point of view. Journey mapping plots a process or service to produce a visual representation of a library transaction--from the point at which the…

Academic libraries are spending considerable time and study on redesigning spaces. The use of technology is often an important part of these redesigned spaces. The space redesign goals at F. D. Bluford Library focus on creating open, activity-promoting, colorful spaces that are designed to be attractive to students. The goals also focus on…

Research articles published by the "Community & Junior College Libraries" journal and the "College & Undergraduate Libraries" journal were analyzed to determine their domain. The discussion includes a comparison of past domain studies with the current research. The researchers found the majority of articles (52%) in the…