During a global pandemic, many students in 2020-2021 turned to peer-facilitated academic support through supplemental instruction (SI) to succeed. In this study, proficient students were hired as SI Leaders and trained to facilitate study sessions in a collaborative virtual learning environment. The impact of online SI support is assessed upon…

This chapter explores how the Wisconsin Technical College System Student Success Center and the Success Center for Ohio Community Colleges provided support that encouraged data-informed decision-making among 2-year college stakeholders. A case study for each Center is presented to illustrate data-related strategies and lessons learned. The…

Retention is a continuing concern for institutions of higher education, especially rural community colleges. Students are often not prepared for the rigor of college-level coursework, encounter academic and/or life obstacles, or do not possess the soft skills needed to succeed in college life. Research has shown that college-preparation courses…

This dissertation investigated the impact of fee-based individualized academic support programs on the attitudes of college students with disclosed disabilities toward retention and belonging. The study took place at two public, midsize, state universities located in the Midwestern region of the United States. The research was grounded in William…

Students identified as first-generation often intersect with other factors such as enrollment in community colleges, low income, minority ethnic and/or race identities, low expectations of college-going, and less academic preparation (Cataldi et al., 2018; Redford & Mulvaney-Hoyer, 2017). In 2015, national completion rates in the United States…

Starting university studies, students must experience the transition from the familiar to the unfamiliar, encountering cognitive and social challenges. Universities need to be aware of this transition and provide an appropriate support mechanism that should be adapted to both first year students and senior year students. The aim of the study is:…

The focus of this research is adult students enrolled in seven online allied health programs offered by a postsecondary healthcare career institution. The problem under investigation is the retention and timely graduation of adult students in an online learning environment. The question is the extent to which student support services influence…

Purpose: This study aims to perform a scoping review of the recent studies on critical resources required for the doctoral program by mapping the resources at various levels of Bronfenbrenner's ecological systems and their underlying theories. The study proposes a holistic model of supportive resources in the doctoral education.…

A college degree typically helps graduates earn more when they enter the labor force and is a key driver of economic mobility. However, many students who enroll in college do not finish, reflecting numerous academic, financial, and social emotional barriers students may face to succeeding in college and completing a degree, from being…

Universities promote social justice by improving student success; a university degree is one of the most powerful tools to change the economic prospects of students, their families, and communities. For students to succeed, it is vital that they are connected to the wide range of support services in a meaningful way. Unfortunately, many students…

Over the past 30 years, higher education institutions (HEIs) worldwide have been grappling with the difficulties experienced by many students entering higher education due to their poor pre-entry core mathematical skills. In the Republic of Ireland and the UK, the provision of mathematics learning support (MLS) is the approach most commonly…

A realist evaluation framework asks what works best for whom under what circumstances. This study utilized a realist evaluation framework to determine which students benefited under what circumstances from supplemental instruction, an academic support program using peer-assisted problem-solving techniques. The study setting was a large urban…

The purpose of this study was to better understand the relationship between visiting a communication center and taking an introductory communication course on student public-speaking anxiety, goal orientation, and motivation. Researchers analyzed pre- and post-course survey data for 1,373 students enrolled in a fundamentals of communication…

This paper examines the various ways in which university lecturers of large first-year university mathematics courses receive and use feedback on their students' learning with particular emphasis on feedback collected at a mathematics support centre in an Irish university. Drawing on findings from interviews conducted with 13 lecturers at three…

This paper presents a three-manuscript dissertation exploring the unmet needs for academic support of TRIO-eligible college students on the Goodman Campus of Holmes Community College (HCC) in Mississippi. The quantitative study uses descriptive and comparative statistic techniques to analyze two data sets, including the academic success of…