Academic libraries continue to face funding pressures compounded by the need to provide students with access to electronic resources, both in journal and book formats. With space constraints and the need to repurpose library space to other uses, libraries must carefully examine the move to e-only formats for books to determine if the format makes…

In September, the University of Maryland jumped on the Massive Online Open Course (MOOC) bandwagon, inking an agreement with Coursera to provide the fledgling startup with five online courses. When the first UMD course went live in January, the university joined more than 30 other leading schools that are offering courses for free as part of the…

Often, users of information systems (both automated and manual) must analyze those systems in a "black box" fashion, without being able to see the internals of how the system is supposed to work. In this case of business process outsourcing, an insurance industry customer encounters an ongoing stream of customer service issues, with both…

The emergence of Bitcoin as an online currency/payment system has been surrounded with controversy with equally passionate proponents and detractors arguing for its long-term viability. These debates lead to stimulating exercises for the finance or economics student eager to understand principles of money, currencies, and monetary economics. The…

This is a study of the treatment of library patron privacy in licenses for electronic journals in academic libraries. We begin by distinguishing four facets of privacy and intellectual freedom based on the LIS and philosophical literature. Next, we perform a content analysis of 42 license agreements for electronic journals, focusing on terms for…

Today's electronic information landscape is growing exponentially with no signs of slowing. This poses a significant challenge for academic libraries. Librarians must continually learn and adapt to harness this explosion of resources. To fulfill their claim as the leaders in the information field they must be effective in providing access and…

"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) ARL Library Budgets after the Great Recession, 2011-13…

The spread of a seemingly playful alternative to traditional diplomas, inspired by Boy Scout achievement patches and video-game power-ups, suggests that the standard certification system no longer works in today's fast-changing job market. Educational upstarts across the Web are adopting systems of "badges" to certify skills and abilities.…

The spread of a seemingly playful alternative to traditional diplomas, inspired by Boy Scout achievement patches and video-game power-ups, suggests that the standard certification system no longer works in today's fast-changing job market. Educational upstarts across the Web are adopting "badges" to certify skills and abilities. If scouting…

This bibliographic essay examines the difficulties associated with the selection, licensing, acquisition, and management of e-books in academic libraries. The potential advantages of e-book technology are likely to be realized only to the extent that they advance the economic goals of e-book suppliers and are consistent with the legal framework…

"Rent or buy?" is a question people ask about everything from housing to textbooks. It is also a question universities must consider when it comes to high-performance computing (HPC). With the advent of Amazon's Elastic Compute Cloud (EC2), Microsoft Windows HPC Server, Rackspace's OpenStack, and other cloud-based services, researchers now have…

Librarians are familiar with the single-line form, the consolidated index, which represents a very large portion of a library's print and online collection. Their end users are familiar with the idea of a single search across a comprehensive index that produces a large, relevancy-ranked results list. Even though most patrons would not recognize…

Backups are a modern fact of life. Every organization that has any kind of computing technology (and that is all of them these days) needs to back up its data in case of technological or user errors. Traditionally, large-scale backups have been done via an internal or external tape drive that takes magnetic tapes (minicassettes, essentially) and…

On May 25-26 in New York, BookExpo America (BEA) will present new events for participants. To lighten participants' totes, BEA is partnering with Above the Treeline to create a free online catalog (Books@BEA) of the new and forthcoming titles on the show floor. There will also be a searchable database of all the authors participating in show…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…