The need to control for writing or typing speed when assessing divergent-thinking performance has been recognized since the early '90s. An even longer tradition in divergent-thinking research has the issue of scoring the responses for quality. This research addressed both issues within structural equation modeling. Three dimensions of…

English skills particularly in conversation are essential in workplace situations especially in the context of higher learning institutions. Little attention is being given to examining the needs of English communication skills and issues related to administrative support staff at their workplace particularly at public universities. A…

Higher education institutions must take into account the changing nature of the world of work. They must understand the capacities and competencies demanded by graduates of universities because in an unpredictable world, careers will undergo permanent changes and must respond to the changing needs of the labour market. In this article, we present…

As of late, regulation and increased scrutiny of Higher Education (HIED) has caused a shift in campus operations, and, correspondingly, in HIED chief executives' duties (Nelson, 2009). As a result of these demands, trends suggest that a new approach in supporting HIED executives now goes beyond that of a clerical staffer and instead demands a…

The focus of the descriptive study utilizing a sequential explanatory design was to develop a comprehensive examination of ongoing development and improvement of an Administrative Professional Program at "Midwest College," a vocational-technical college in the Midwest. A Career Pathway (CP) is a logical, expressed grouping of dynamic…

This project is carried out by employing an empirical method through questionnaire design and administration and tapped the perceptions and knowledge of the target elements of this study. The research frame was about Ghana Education Service office workers within the Accra Metropolis including higher education institutions. A qualitative data…

Hierarchical control of skilled performance depends on chunking of several lower-level units into a single higher-level unit. The present study examined the relationship between chunking and recognition of trained materials in the context of typewriting. In 3 experiments, participants were trained with typing nonwords and were later tested on…

Established in 1911 as a simple owner-operated commercial school in Providence, Rhode Island, the Katharine Gibbs School expanded over the decades to acquire an international reputation for excellence in secretarial training. This essay examines the origin, development, and ultimate demise of the chain, placing it within the context of the…

Typing performance involves hierarchically structured control systems: At the higher level, an outer loop generates a word or a series of words to be typed; at the lower level, an inner loop activates the keystrokes comprising the word in parallel and executes them in the correct order. The present experiments examined contributions of the outer-…

This report explores the crucial transformation of the United States from an industrial to a post-industrial economy, with a particular focus on the shifting skill levels and incomes of American workers. It shows the increasing value of postsecondary education in today's economy and examines how workers have fared as the nation's focus has shifted…

This study identifies the soft skills community colleges teach in an office technology course and determines whether the skills taught are congruent with the soft skills employers require in today's entry-level office work. A qualitative content analysis of a community college office technology soft skills course was performed using 23 soft skills…

The purpose of this study was to explore the role of trust between the higher education president and assistant to the president in light of institutional culture. The researcher employed a qualitative case study research design using interviews, observations, and document analysis at a single institution. The theoretical framework used for this…

Purpose: The purpose of this paper is to design a community-based social marketing (CBSM) campaign to foster sustainable behavior change in paper reduction, commingled recycling, and purchasing environmentally preferred products (EPP) with faculty and staff at Pacific University Oregon. Design/methodology/approach: A CBSM campaign was developed…

This study established the relationship between the Information Technology skills acquired by Secretarial Teachers in Nigerian Colleges of Education and their utilization of Internet for effective teaching. 250 Secretarial Teachers drawn from 58 Accredited Nigerian Colleges of Education responded to the questionnaire that was divided into 4 parts.…

This AACRAO "60 Second Survey" asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. There were 1,389 unique institutional responses that represented 21 countries, commonwealths or territories, all 50 states plus the District of Columbia, Puerto Rico, Guam and 9 Canadian…