This study assessed students' level of satisfaction with the quality of student support services provided by an open distance e-learning (ODeL) university in Ethiopia. The target population was doctoral students who had been registered at the ODeL university for more than a year. To conduct a quantitative investigation, data were collected by…

Satisfied students are easy to retain and perform better in academics. That consequently affects higher educational institutions' success and reputation. To become a top higher educational institution, every institution tries to provide the best academic facilities and services to its students. However, non-academic services are not given equal…

The present study aimed to identify the degree of availability of services provided to students with disabilities at the Hashemite University. The study sample consisted of (68) students with disabilities at the university. To achieve the objectives of the study, it adopted the descriptive survey method where the researchers, developed a scale of…

The problem of this research focuses on the communication between the organizing center and the external tutors at practicum centers. A non-experimental methodology is followed to explore the connections between the different variables. Six correlations between the following variables stand out. Positive correlation: gender with sports specialty,…

The salience of education for better life outcomes is well accepted, but people with disabilities continue to be underrepresented in higher education. Building on Weedon's approach to the intersection of impairment with socioeconomic factors, this paper identifies the facilitators and barriers encountered and/or experienced by young people with…

The transition from high school to college in American culture signifies a profound life experience marked by ecological and developmental shifts. This period exposes college students, particularly first-year students, to heightened susceptibility to mental illness, with alarming statistics indicating that 1 in 3 will experience symptoms…

This conceptual paper explores the dynamic interplay between university career development and learning support services. A distinct focus on enhancing dispositional employability of both staff and the graduates they support is discussed. Integral to successful career preparedness, the essential attributes of dispositional employability include…

This qualitative narrative study aimed to explore the impact of the tutor-student relationship on students' perceptions of belonging in community colleges. This study employed a qualitative narrative approach to understand a distinct phenomenon: the influence of the student-tutor relationship on the sense of belonging among community college…

A reflexive thematic analysis was used to identify factors that enhance and inhibit employee engagement amongst professional staff working in shared services teams in an Australian regional university. With efficient and effective client service delivery expected of people working in a shared services structure, employee buy-in and the need for…

All public-funded Hong Kong universities have explicit practices to promote integrity and prevent students' academic dishonesty. Using the Behaviour Change Wheel as a conceptual framework, three common practices were analysed in the present study, namely, enforcement of policies to penalize dishonest acts, use of plagiarism detection software, and…

This study aimed to map the distribution of publications on student support services provision (SSSP) in higher educational institutions in sub-Saharan Africa (SSA) through a systematic literature review approach. To meet its objective, the study investigated the methodological approaches, stakeholder involvement and strategies as well as…

This study focuses on student resilience during the COVID-19 crisis, a key factor for students' progress, and future careers. It does so by introducing the job demands and resources (JDR) model, and the social exchange theory (SET), widely adopted in the management literature in the education field to better understand student experience…

The provision of multidimensional holistic support in mathematics for students transitioning from secondary school to university is identified as a challenge facing global education systems, including in South Africa. Ongoing attempts to select effective mathematics learning support reflect the enduring nature of a problem caused by a range of…

Student support is a fundamental component of any open and distance learning (ODL) system to mitigate the intrinsic challenges of student isolation, high dropout rates, and low throughput. Research interest in student support is continually growing as a panacea for enhancing student success in ODL, but relatively little research has been carried…

The popularity of distance education, particularly since the start of the COVID-19 pandemic and subsequent national lockdowns, necessitates a rethink of how we understand and think about students, and particularly international students in this context. This study explores how the definition of international students is impacted by their…