With a growing demand for addressing the mental health needs of students, so is the need for faculty and practitioners in student affairs and academic affairs to engage in supporting students through their trauma, due to a lack of mental health resources and a rise in students' feelings of isolation and anxiety, as a direct result of the COVID-19…

This article discusses a specific subset of results from an exploratory survey deployed in September 2021. Quantitative and qualitative results of this exploratory survey were considerable, and as such, this article focuses on question responses related to library workers' perceptions of themselves and others during times of change and views of…

There is a lack of research on institutional e-accessibility and transfer-credit-software adoption and how these technologies impact college students and professionals. Accordingly, this study explores how adopting technology products can improve the transfer process experience for transfer admission counselors and students. In doing so, the study…

Institutional Advancement (IA) professionals employed in higher education institutions play a critical role in building relationships with external constituents that lead to philanthropic support for strategic priorities. While IA activities have been part of the fabric of higher education since the 18th century, IA has only been a recognized…

The purpose of this study was to describe how frontline student service professionals in Western Canadian higher education describe their personal engagement at work, through the lens of Kahn's (1990) theory of employee engagement and psychological dimensions of meaningfulness, safety, and availability. It was motivated by the prospect that…

People with disabilities have been identified as representing the largest marginalized group worldwide. A negative attitude towards people with disabilities has been an extended paradigm in American society. Improving the treatment of people with disabilities has led to national policy and legislation changes. However, health inequities continue…

A reflexive thematic analysis was used to identify factors that enhance and inhibit employee engagement amongst professional staff working in shared services teams in an Australian regional university. With efficient and effective client service delivery expected of people working in a shared services structure, employee buy-in and the need for…

Purpose: The aim of this research is to explore the relationship between green job positions and descriptions, green performance management, green employee relations with job pursuit intentions and the role of employers' prestige as the mediator. Design/methodology/approach: A survey research design with a sample of 216 undergraduate specialising…

This study underscored the significance of company-paid professional development opportunities for higher education clerical support staff working in higher education facilities. Professional development constitutes an essential mechanism of continual education. It also facilitates the acquisition of innovative knowledge, an enhanced skill set,…

A growing body of research exists on core values. However, limited scholarly research exists on core values in higher education institutions that operate in volatile, uncertain, complex, and ambiguous (VUCA) environments. And yet, society entrusts higher education with our nation's most important resource--our future leaders. University adopted…

The mixed methods study was based on selected toxic leadership perceptions among faculty and staff in higher education institutions. For phase one of the study, a web-based survey was launched to analyze faculty and staff perceptions of toxic leadership behaviors. This study examined how survey respondents from a sample of faculty and staff at…

Purpose: Work readiness and the ability to change how work is conducted are key dimensions of employability. This study focuses on alumni from the social psychiatric care (SPC) programme at University West in Trollhättan, Sweden. As their work readiness and work-changing abilities have not been studied to this point, the purpose was to explore the…

Survey research has evidenced the work-related stresses reported by higher education staff during the COVID-19 pandemic, with indications that some groups may have been more vulnerable than others. However, for the most part, this research has not taken into account individuals' intersecting identities and their circumstances, which are likely to…

South African universities are facing significant financial challenges that threaten their sustainability. Factors such as reduced government funding, unpredictable tuition collection, and the need to generate additional revenue have become major concerns for universities. This study investigates the perceptions of academic and non-academic staff…

In recent years, English-language voluntourism (EVT) has grown in popularity, with many conceptualizing it as a form of cultural exchange between English speaking volunteers and members of a non-English speaking host community. This article explores relationships between and within volunteers and host groups of an EVT program in Lima, Peru. Using…