Since the early 1990s, Canadian registrars, admissions officers and student affairs professionals have traveled to U.S.-based conferences in search of the holy grail of enrollment management, finding it at the AACRAO Annual Meeting, AACRAO Strategic Enrollment Management (SEM) Conference, and other meetings sponsored by Noel-Levitz, SEM Works, the…

Jeff Rickey is a numbers guy. But three years ago, a colleague asked him about something he'd never counted: applicants who came out of nowhere. The question intrigued Mr. Rickey, dean of admissions and financial aid at Earlham College in Indiana. He found that 17 percent of the college's applicants that year had not called, taken a tour, or…

The purpose of this phenomenological study was to explore the experiences of chief diversity officers (CDOs) and how they enhanced admission of minority students in the post-affirmative action era. Six chief diversity officers, who played a pivotal leadership role in diversity of their respective campuses, described their experiences. Using…

As chief admissions officer at two small colleges, the author has been responsible, in part, for ensuring that entry-level admissions counselors are trained properly. He learned through trial and error, and has adapted his methods to be increasingly sensitive to the learning curve of new employees. His thoughts about training new admissions…

Over the past two decades, college admissions has become a prime-time preoccupation. Most people know at least something about the process, especially if they have a teenager in high school and a college guide on their coffee table. Nonetheless, widespread public misconceptions persist about admissions requirements, the selection process, and the…

In Spring 2008, senior members of the international admission and credential evaluation community met to deliberate over the admission and placement of Bologna Compliant degree holders into U.S. graduate programs. This group comprised several individuals holding top leadership positions in NAFSA, AACRAO, and closely allied groups involved in…

Using interview data from 34 admissions officers at 17 elite colleges, this paper compares two perspectives shaping admissions policy. Admissions officers apply a "merit" perspective that relies on indicators of student academic and nonacademic achievement. They also employ a "competition" perspective that evaluates student characteristics…

Marilee Jones's career had been a remarkable success. She joined Massachusetts Institute of Technology's (MIT's) admissions office in 1979, landing a job in Cambridge at a time when boys ruled the sandbox of the admissions profession. Her job was to help MIT recruit more women, who then made up less than one-fifth of the institute's students. She…

While admissions officers are well versed in SAT-score and GPA requirements for their institutions, it is now crucial that they know how to answer questions about eligibility for financial aid and merit scholarships. A new "Chronicle" survey of admissions officers found that monetary issues weigh heavily on their minds. When asked about the "most…

Purpose: The purpose of this paper is to explore ethical challenges and dilemmas that exist within admissions systems at colleges and universities in the USA. Design/methodology/approach: Although the issues considered herein are examined primarily from the perspective of admissions officers, this paper also considers the viewpoint of prospective…

This article presents an interview with Joe F. Head, Dean of University Admissions and Enrollment Services at Kennesaw State University (KSU) in Georgia, who has more than 35 years of experience in admissions and enrollment services. After completing an M.Ed. in higher education at Georgia Southern University, Head immediately landed a position as…

While the college admissions guidebook industry has churned out numerous books and websites telling students what their essays should and should not do, most of those are written by former admissions officers, not by writers or teachers of writing, and almost all rely heavily on providing models of top admissions essays. As a result, students who…

The dreaded personal essay used to be the toughest part of the college-admissions process for the applicant. These days it's admissions officers who fret about student writing--and not just because they fall asleep reading endless takes on "overcoming adversity." They've got weightier concerns--plagiarized essays, students who receive…

Over the past several decades, affirmative action has become a widely-debated issue in higher education. According to research, race-sensitive admissions policies engender significant advantages for students of all racial backgrounds, yet critics claim that these benefits are matched by significant costs--particularly in terms of minority student…

Community colleges enroll nearly half the undergraduates in the U.S. These institutions play a significant role in the academic, social, political, and economic future of our nation. As historically open admission institutions, with a primary focus on providing access to higher education, they have been pressed in recent decades--as has all of…