The COVID-19 pandemic has forced higher education institutions to rapidly transition to online learning. This has placed a significant burden on faculties, who have had to learn new technologies and adapt their teaching methods in a short period of time. Higher education leaders have a critical role to play in supporting faculty during this transition. By taking a comprehensive approach to supporting faculty and students, higher education leaders can help to mitigate the negative impact of the COVID-19 pandemic or crisis on education. This study showed how higher education leaders helped to ensure that faculty members can continue teaching and learning effectively, even amid a crisis. The finding results were received from two data collection sources of data: (a) the "Qualitative Method" using interviews with HBCU administrators using primary data and (b) the "Quantitative Method" using review of archival materials to perform analysis of faculty technology use survey. Lastly, the Pre-Pandemic & Post-Pandemic findings revealed the impact of changes made and recommendations for future leaders in a crisis. It is recommended from this study that higher education administrator should be proactive with creating a strategic plan for emergencies. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]