This qualitative multiple-case study aimed to explore higher education faculty and staff perceptions regarding strategies that promote military cultural awareness of this unique population. The problem that needed to be addressed was that faculty and staff of higher education institutions had insufficient training in identifying the cultural differences of service members and veterans, which resulted in service members and veterans feeling unsupported and impacting their academic achievements. The guiding frameworks for this study were the sociocultural theory of learning and the culturally responsive teaching theory. These became the foundation for understanding the impact of military cultural competence on the learning environment and success of the military service member and veteran. The faculty and staff members participated in individual interviews and a focus group. The findings revealed that the study participants perceived a need to understand and recognize the cultural differences of military students. As a result of the findings, recommendations for practice include: (a) to encourage faculty, staff, and administrators to create veteran-friendly environments to foster intentional and purposeful military student engagement opportunities; (b) to provide faculty and staff with education, professional development, and training in the area of military culture and military cultural differences; and (c) to encourage inter-departmental communication to bridge the gap in knowledge of military culture and the resources available for service members and veterans. The recommendations for future research include: (a) to conduct a study on best practices for professional development sessions, (b) to evaluate the effectiveness of military cultural competence professional development before and after the training is conducted, and (c) to replicate a similar study with a 4-year university. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]