This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

Many academic libraries renovate physical spaces to address the needs of the 21st century learner. This study presents the assessment tools used to evaluate the use of space prior to a branch library renovation as well as results of two post-renovation assessments to examine the success of the project. The pre-renovation survey showed that library…

During the spring 2017 semester, the staff at the Boston University School of Theology Library launched a space assessment project aimed at identifying underutilized and inefficiently used sections of the library to better meet the needs of users. Unsatisfied with patron count metrics like "total patron count" and "capacity…

The Bern Dibner Library of Science and Technology at NYU-Tandon School of Engineering adopted an assessment methodology that was central to the librarians' understanding of current environmental issues and their attempts to craft a better user experience. This method of gauging and analyzing occupancy revealed problem areas and was an invaluable…

Libraries, long the heart of academic life, nonetheless have been perceived as a passive space for physical resources and quiet study. Changes in the dissemination of information, as well as teaching and learning methods that focus on high-impact practices, have driven library staff to reimagine the physical buildings of libraries. To meet the new…

This study examines how students are using academic library spaces and the role these spaces are playing in the campus community. Data were collected on five campuses (two community colleges, two undergraduate universities, and one technical institute) via observational seating sweeps and questionnaires. The study found remarkably similar usage…

In this study, researchers sought to capture students' authentic experience of finding books in the main library using a GoPro camera and the think-aloud protocol. The GoPro provided a first-person perspective and was an effective ethnographic tool for observing a student's individual experience, while also demonstrating what tools they use to…

The King Library in San José, California, is a unique combination of academic and public library. It serves the diverse populations of the City of San José and San José State University (SJSU). This article provides analysis of data collected in a study on the concept of "library as place" and SJSU students' sense of belonging toward the…

This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

Describes a two-part study of the research needs of graduate students at Georgetown University. The first part, conducted in May 2010, consisted of an online survey about students' research practices and opinions about the library. The second part, conducted in May 2011, consisted of focus groups with particular subsets of graduate students. The…

Sixteen scholarly papers and twenty abstracts comprise the content of the eighteenth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the conference, portray the contemporary and future face of librarianship.…

How can libraries best assess and improve user space, even if they are not in a position to undertake new construction or a major renovation? Staff at New Mexico State University used a variety of ethnographic methods to learn how our spaces were being used as well as what our users considered to be ideal library space. Our findings helped us make…

The University of Dayton (UD) used a multi-method research approach to evaluate current space use in the library. A general campus survey on study spaces, online library surveys, a week-long video study, and data from the "National Survey of Student Engagement (NSSE)" were examined to understand student choices in library usage. Results…

Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…