Critical incident case managers serve students at institutions of higher education by responding to a student's experience of a life event that is having a negative impact on them, providing direct support and assistance, and coordinating resources in response to the critical incident. Case managers are boundary spanners who work across…

Substance use is a chronic social issue that has a substantial effect on social welfare topics in the United States. As one of the primary professions responsible for providing mental health services in the United States, it is imperative that social workers are prepared to meet the challenges presented by this ongoing epidemic. However, several…

This guide is intended to help community college leaders understand the costs involved in implementing guided pathways reforms and develop plans for funding and sustaining them. It is based on research at six institutions that have implemented large-scale changes based on the guided pathways model, which focuses on supporting students to enter and…