Supervisors of on-campus student employees are perhaps the most consistent touchpoint of a working undergraduate's college experience and the criticality of this role within higher education has gone relatively unrecognized. The current study explored how student affairs professionals learn to supervise student employees who work part-time on…

This paper offers an investigation of the perceptions of servant leadership behaviors by subordinates and the effects that those perceptions may have on the subordinate engagement and turnover intention within a higher education institution. Perceived servant leadership behaviors can induce positive attitudes and engagement in the subordinate…

Higher education leaders fail to recognize an employee's job satisfaction is affected by their supervisor's awareness of generational needs, resulting in the problem of decreased employee retention and associated costs. The purpose of this quantitative nonexperimental study was to determine if a supervisor's awareness of generational needs of…

The purpose of the current quantitative predictive correlational study was to determine if and to what extent supervisor support, peer support, personal outcomes, and institution type (private or public) predicted the interest to transfer training in full-time employees in higher education in the United States. The study was built upon Blau's…

The study is aimed at determining how structured supervision of influences work attitude and promotes job performance in universities. This is because the success of any academic institution depends on effective supervision of staff. To achieve the objectives, the study adopted survey research design using interviews and questionnaire. Respondents…

Purpose: Internships are utilized globally to recruit graduate employees. However, there is a limited understanding of the process by which interns convert into regular employees, particularly in non-Western research contexts. Integrating attraction-selection-attrition (ASA) theory and proactive career behaviors, this study identifies the…

Interns possess a unique career status, straddling a career boundary between intern student and regular employee. Taking into account interns' ambiguous and often precarious career status, this study investigates the factors that shape an intern's perceptions of himself or herself as an organizational insider, and how this perception in turn…

The primary purpose of this quantitative non-experimental comparative study was to examine whether differences exist in the employee engagement of higher education employees based upon the perceived quality of employees' leader-member exchange (LMX) interactions with their supervisors. The secondary purpose of this study was to identify if…

Purpose: The purpose of this qualitative phenomenological study was to understand the lived experiences of student leader employees in relation to retention through the lens of development via engagement at a small, non-profit private university in Southern California. Methodology: This study used a phenomenological approach to understand the…

South African Higher ]Education Institutions are diverse, highly debated by academia as well as the portfolio committee on higher education and structured with a strong focus on the customer being students, with a negligible concern for the academic and professional employees. The revolutionary changes at Higher Education Institution have gestured…

This study examines employer understanding of Work-Integrated Learning (WIL), reasons for participation and the challenges and barriers posed during the WIL process. This is important given the drive to grow WIL, augmented by the National Strategy for WIL, and the significant benefits it holds in preparing students for their transition to…

A case study analyzed how supervisors at one university selected competencies, or trait-based skills, for non-faculty employees. This case study provides a valuable contribution by focusing on employees at one institution type--a large, public research university. While it has been documented that non-faculty employees provide important…

According to the "Internal-External Efficacy model", self-efficacy is an insufficient explanation for self-regulated behavior because it ignores the influence of external resources. Applying this theory of motivation to the prediction of creative performance, the extent to which means efficacy or the belief in the utility of external…

We developed a model of the relationships among aggressive norms, abusive supervision, psychological distress, family undermining, and supervisor-directed deviance. We tested the model in 2 studies using multisource data: a 3-wave investigation of 184 full-time employees (Study 1) and a 2-wave investigation of 188 restaurant workers (Study 2).…

Listening is one of the most crucial skills that leaders need to possess but is often the most difficult to master. It takes hard work, concentration, and specific skill sets to become an effective listener. Facilities leaders need to perfect the art of listening to their employees. Employees possess pertinent knowledge about day-to-day operations…