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Golam, Azam Md.; Kusakabe, Tatsuya – SAGE Open, 2020
This study examined English teaching and learning (Grade 8 level) in Qawmi Madrasa schools, which are not recognized by the Bangladeshi government's Education Department. The study investigated the improvements needed in Qawmi Madrasas English teaching programs to enable students to secure public university admission and Bangladeshi civil service…
Descriptors: Islam, Foreign Countries, Second Language Instruction, Second Language Learning
Redmond, Richard; Curtis, Elizabeth; Noone, Tom; Keenan, Paul – International Journal of Educational Management, 2008
Purpose--There can be little doubt about the importance and relevance of quality for any service industry. One of the most influential contributors to service quality developments was W. Edwards Deming (1900-1993). An important component of Demings philosophy is reflected in his 14-principles for transforming a service as they indicate what…
Descriptors: Higher Education, Service Occupations, Educational Quality, Philosophy
Archibald, Robert B.; Feldman, David H. – Change: The Magazine of Higher Learning, 2008
Why do costs in higher education rise more rapidly than prices in general? They do so due to four factors: (1) higher education is a personal-service industry; (2) higher education relies on highly educated labor; (3) because of increased capital usage (in the form of the new technologies), higher education's reliance on highly educated labor has…
Descriptors: Higher Education, Service Occupations, Labor Force, Costs