The problem addressed in the study is that university counselors in the United States have been overwhelmed by the surge in student mental health care demand. The purpose of this qualitative dissertation was to explore and document the perspectives of university counselors and how they have been affected by the surge in student mental healthcare…

Burnout has become a prevalent issue in workplace environments, significantly affecting individuals' mental, emotional, social, and physical well-being. This qualitative phenomenological study explores the lived experiences of burnout among community college counselors in Southern California, a group often overlooked in existing research. While…

Student affairs professionals in four-year universities are increasingly reporting feeling overwhelmed, stressed, job dissatisfaction, and potential burnout, resulting in decisions to leave their positions. High rates of turnover in these institutions may hinder the effective management of student affairs departments. The majority of studies on…

This research study aimed to understand academic advisors' (AAs) perspectives on their preparedness to address students' mental health concerns during advising sessions. AAs encounter various student challenges ranging from academic and social stressors related to attending college to more serious mental health concerns. These difficulties have…

The COVID-19 pandemic brought disruption to teaching and other aspects of workload in higher education. The current study sampled 126 counselor educators about workload, compassion satisfaction, burnout, and job satisfaction. Results indicated that faculty workload and administrative responsibilities increased for counselor educators during the…

As the number of traditional-aged college students has declined, competition has risen. Admission counselors, who are responsible for recruiting entering students, bear the brunt of this challenge. Nowhere is recruitment more important than at tuition dependent institutions, where revenue from student charges is the financial lifeblood. These…

Student Affairs professionals report concerns of stress, burnout, work-life balance issues, overall job satisfaction, and unrealistic demands and expectations often resulting in employees exiting the field (Boehman, 2007; Evans, 1988; Lorden, 1998; Marshall et al., 2016; Mullen et al., 2018; Rosser & Javinar, 2003; Ward, 1995). The COVID-19…

The COVID-19 global pandemic brought about a new form of traumatic stress with catastrophic impacts felt in every industry, including higher education. During this prolonged state of trauma, professionals in the division of Student Affairs have continued to be called upon to support students in the campus community. Student affairs professionals…

The U.S. higher education system has undergone significant changes since the early 2000s, with the COVID-19 pandemic being the most recent catalyst for rapid adaptation. Institutions had to quickly adjust to the ever-changing environment, with fluctuating conditions beyond their control affecting students, faculty, and support staff. As a result,…

College students' positive mental health is integral to academic success, the college experience, overall health, and success after graduation. The emerging adulthood developmental period is marked by identity exploration and transitional stress, creating a peak time for the onset of mental health disorders. The COVID-19 pandemic has exacerbated…

Decades of established research have focused on the attrition, workplace trauma, and career burnout of student affairs (SA) professionals working at colleges and universities (see N. J. Evans, 1988; Herr & Strange, 1985; Perez & Bettencourt, 2024; Walterbusch, 2019). The purpose of this generic qualitative research study (Khalke, 2016) was…

Given the nature of student affairs work, practitioners may be exposed to work-related stress that impacts their professional and personal well-being. In this phenomenological study, we examined the lived experiences of 9 professionals who worked with undocumented students and how they experienced and managed their compassion fatigue. Findings…

This study explored the self-reported symptoms of burnout in a sample of 246 novice professional counselors. The authors inductively analyzed 1,205 discrete units using content analysis, yielding 12 categories and related subcategories. Many emergent categories aligned with existing conceptualizations of burnout, while other categories offered new…

A large body of literature has explored the impact of compassion fatigue on individuals who work within various helping professions. Few studies, however, have sought to understand its impact on educators, more specifically student affairs professionals. As the number of students attending college with diagnosed mental health issues, and…