The Student Financial Services (SFS) Benchmarking Report examines student financial services operations including: unpaid student account balances, student accounts in collections, payment channels and methods, student refunds, third-party billing, and staffing and financial services operating budget. [For "2015 Student Financial Services…

America's moral compass guiding student aid policy is being co-opted by short-sighted, budget-cutting and deficit-reduction policies. This moral compass was threatened, but had "not altogether disappeared" by 1996, according to an article written that year by Thomas A. Flint, then-vice president for financial services at Robert Morris…

In this age of educational accountability, there is an increasing emphasis on assessment and institutional effectiveness, not only in the academic arena but also in other aspects of community college operation, such as fiscal health and stability, revenue generation, resource allocation, facilities, workforce development, and community enrichment…

The second iteration of the Student Financial Services Benchmarking Initiative, sponsored by Tuition Management Systems examines student financial services operations at a variety of institutions including unpaid balances, student accounts in collections, payment channels from students, refund payment methods, third-party billing, student…

The third iteration of the Student Financial Services Benchmarking Initiative, sponsored by Tuition Management Systems, examines student financial services operations at a variety of institutions including unpaid balances, student accounts in collections, payment channels from students, refund payment methods, third-party billing, student…