The purpose of this explanatory case study was to learn how a designated veteran services office on a university campus supports student veterans preparing to transition into the civilian workforce after their college graduation. This study provided an in-depth understanding of the operations of a nationally recognized veteran services office by…

Office and administrative support staff can be found throughout almost every work environment within higher education institutions. While inherently tied to the success of higher education programs, faculty, and students, the contributions of this small but important group of employees is often overlooked by higher education institutions and…

As of late, regulation and increased scrutiny of Higher Education (HIED) has caused a shift in campus operations, and, correspondingly, in HIED chief executives' duties (Nelson, 2009). As a result of these demands, trends suggest that a new approach in supporting HIED executives now goes beyond that of a clerical staffer and instead demands a…

The focus of the descriptive study utilizing a sequential explanatory design was to develop a comprehensive examination of ongoing development and improvement of an Administrative Professional Program at "Midwest College," a vocational-technical college in the Midwest. A Career Pathway (CP) is a logical, expressed grouping of dynamic…

The purpose of this study was to explore the role of trust between the higher education president and assistant to the president in light of institutional culture. The researcher employed a qualitative case study research design using interviews, observations, and document analysis at a single institution. The theoretical framework used for this…