This article discusses the use of bibliometric indicators for the assessment of individual academics. We focused on national indicators for the assessment of productivity in Polish higher education institutions. We analysed whether institutions (N = 768) adopted national templates for their own sets of criteria for intra-institutional evaluations.…

In 2021, the Research and Planning Group for California Community Colleges (the RP Group) conducted a survey of institutional research, planning, and effectiveness (IRPE) offices in the California Community Colleges (CCC) system. The purpose of this survey was to: (1) Identify key research and planning priorities and activities of the IRPE…

In 2019, the Research and Planning Group for California Community Colleges (RP Group) conducted a survey of institutional research, planning, and effectiveness (IRPE) offices in the California Community College system. The purpose of this survey was to: (1) Identify key research and planning priorities and activities of the IRPE offices; (2)…

The demands on and expectations of Institutional Research (IR) departments at colleges and universities have continued to expand over the years, yet there have been no studies on cost effective ways to develop and maintain the knowledge and skills needed by professionals in the field. Using a survey and social network analysis, this study explored…

College student retention constitutes a long-standing and critical problem for many colleges and universities. Although the average national rate of first-to-second year persistence stands at 68.5%, rates for types of colleges and universities vary from a low of 56.4% for 2-year public colleges to a high of 81.5% for private PhD-granting…

This 60-Second survey (Appendix A) was a partnership between the American Council on Education (ACE) and AACRAO. Colleges and universities have invested in the use of data analytics to improve student outcomes, close attainment gaps, and improve organizational performance. As environmental conditions continue to evolve, the pressure to do so in…

In an environment in which libraries need to demonstrate value, illustrating how the library contributes to student learning is critical. Gathering and analyzing data to tell the library's story as well as identify areas for improvement require commitment, time, effort, and resources--all components of a culture of assessment. This paper presents…

A 2013 British Columbia Council of Admissions and Transfer (BCCAT) research report suggested the need to continue research on mature students for the sake of ensuring access to postsecondary education (PSE) for adults and other categories of non-traditional students. The 2013 report laid a basis for this study which investigates key elements of…

We highlight three ways of conceptualising and enacting academic development: firstly as authentic, practice-based activity, secondly in terms of a new transformative paradigm for academic development units (ADUs), and thirdly as a space for disruption. We illustrate these conceptualisations through our investigation of the practice of internal…

In order to obtain an accreditation, the university management must implement a quality assurance system and be able to document that quality policy and procedures are followed and acted upon as appropriate. One element in this system is monitoring students' satisfaction. In this paper, we describe a method of acquiring the necessary information…

For colleges seeking to improve student outcomes, new technologies often appear to hold the promise of transformative change. Across the country, colleges are using technological tools to enhance reform efforts related to how they teach, how they provide supports to students, and how they guide students through programs of study. In order for…

This AACRAO "60 Second Survey" asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. There were 1,389 unique institutional responses that represented 21 countries, commonwealths or territories, all 50 states plus the District of Columbia, Puerto Rico, Guam and 9 Canadian…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

Organizations are thought to adopt or evolve to an organizational strategy that will improve organizational effectiveness. Familiar strategies in the business world include a production strategy, low cost strategy, and market orientation strategy. In the world of higher education however organizational strategies may take a different form such as…

Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…