This article describes the development of online modules to introduce students to information and resources needed to be successful while pursuing a Bachelors or Masters Degree in social work at the University of Tennessee, Knoxville (UTK). The course was developed by faculty at the University Libraries in collaboration with the Bachelor of…

Intermediary organizations play an increasingly important role in public policy related to higher education, particularly related to the completion agenda. This study addresses strategies employed by intermediary organizations to communicate to policymakers regarding college completion. Using rhetorical analysis, we examine 72 documents to…

Adult learners are enrolling in U.S. higher education at a growing pace. These students have obligations and needs that influence their preferences for programs of study, scheduling, and specific support systems. This article recommends a number of research-based institutional practices relevant to the welfare of adult student learners.

University campuses continue to see an increase in the number of helicopter parents, those parents who are hovering about the campus, ready to swoop down and rescue their children at the first sign of distress (Cartmell and McCullough 2014). Retention personnel on campus questioned whether it would be possible to develop initiatives that would…

This article focuses on how electronic information resources influence the information-seeking process in the social sciences and humanities. It examines the information-seeking behavior of scholars in these fields, and extends the David Ellis model of information-seeking behavior for social scientists, which includes six characteristics:…