At Zane State, guided pathways has served as a framework for bringing multiple changes together to support student success. The college has placed particular emphasis on helping students enter and stay on a program path by connecting them to faculty and advisors called success coaches from the start. A focus on early engagement and onboarding is…

Aligned with the American Association of Community College's 21st Century Initiative for community college completion, coaching has emerged in higher education as a promising practice for student support. Although hundreds of community colleges have implemented coaching programs, few studies have explored the practice of coaching and its…

Community colleges and broad-access universities (those with minimally selective admissions policies) provide an opportunity for students across the United States to attain postsecondary degrees and economic mobility. However, graduation rates from such colleges are often low and there are many obstacles that can be difficult to overcome,…

North Central State College provides a case study of how a small college can increase revenue by strategically realigning its existing staff resources for improving student retention and success, even in a period of stagnant enrollment. The college implemented a series of major reforms with the aim of improving student retention and completion on…

Two years ago, Community College Research Center (CCRC) published a guide to help college leaders understand the costs involved in implementing guided pathways reforms. The guide was based on research at six community colleges, but only one of these was a smaller college. Small colleges lack economies of scale that can generate revenue to support…

Aligned with the American Association of Community College's 21st Century Initiative for community college completion, coaching has emerged in higher education as a promising practice in student support services, credited with increasing student progress, retention, and completion. Though a relatively new service compared to such student support…

In spite of the well-paying, in-demand jobs that many STEM degrees can lead to, just 18 percent of the 1.9 million bachelor's degrees awarded in the U.S. in 2015-16 (the most recent data available) were in STEM subject areas.3 Given that about 5 percent of workers with a non-STEM undergraduate degree work in a STEM field, a large proportion of a…

Given the changing dynamics of society and the pressures on Extension organizations to adapt, leadership effectiveness has become a crucial element of success. The program presented here is designed to enhance individual emotional intelligence. Through in-depth engagement of the participants, they learn to apply dynamics of emotional intelligence,…

The purpose of this mixed-method case study was to uncover the common experiences of 69 first and second year mathematics coaches, bound by their participation in the Mathematics Coaching Program (MCP). Evidence supporting MCP implementation and the evolution of instructional practices were also investigated and reported. Interview, document, and…