College faculty faces decisions about how to provide feedback on written work. We compared the quality of student writing and student impressions of feedback from both full and minimal markup methods. There was only one significant difference in the quality of writing or content between full and minimal markup. Students scored the functionality of…

The information literacy (IL) assessment program at Manhattan College in Riverdale, New York, instituted in 2014-2015, evaluates students' information literacy capabilities as demonstrated in their written coursework, their test performance, and their comments on library instruction sessions. Both instruction and assessment are closely linked to…

Research suggests that using only standardized placement test scores to determine which new college students should take developmental coursework is inadequate, as many students may be unnecessarily assigned to developmental courses. These courses generally take one or more semesters to complete, delaying entry into college-level coursework, and…

As participation in online learning continues to expand, higher education institutions must implement policies and procedures to ensure quality at the course, program, and institution levels. In this paper, the authors describe a process that the State University of New York (SUNY) System implemented, utilizing the OLC Quality Scorecard, to help…

The intersection in 2020 of the new COVID-19 pandemic with the ongoing pandemic of anti-black racism exacerbated existing injustices as well as caused and revealed new inequities in US higher education. Because inequities in assessment in particular were intensified by these twin pandemics, faculty at several US colleges revised assessment…

The purpose of this qualitative content analysis study is to investigate the themes and potential gaps in quality assurance rubrics and scorecards used to evaluate online courses in higher education. For the utility of this study, the themes and potential gaps in quality assurance rubrics and scorecards is generally defined as the recurring…

Underrepresented minority (URM) faculty hold about 10% of tenured positions, despite URM comprising more than 30% of the United States population; thus, disparities remain in the recruitment, development, retention and promotion of diverse faculty in large part because of a lack of mentoring. Research suggests that mentoring from senior URM…

In fall 2016, CAPR began a randomized controlled trial of multiple measures assessment (MMA) in community colleges in the State University of New York (SUNY) to learn whether MMA yields placement determinations that lead to better student outcomes than a system based on test scores alone. In 2020, a report was released on students' outcomes after…

Online education can be leveraged to help current students complete their degrees and to attract new students. While online learning is not new, in recent years, it has been moving away from the periphery of higher education and becoming a central component of institutional strategies for increasing student enrollment, retention, and completion.…

The body of work regarding gender bias in academia shows that female instructors are often rated lower by students than their male counterparts. Mechanisms are complex and intersectional and often associated with role congruity theory. Little research has examined parallel patterns in graduate teaching assistant (TA) evaluations. In research…

CUNY Transfer Explorer (CUNY T-Rex) was developed to simplify the transfer of credits and represents an at-scale technology tool solution that provides transparent and up-to-date information about transfer credit equivalencies to students, faculty, and advisors. In addition to collaborating with CUNY to develop CUNY T-Rex, ITHAKA S+R undertook a…

This study demonstrates that a library instruction observation instrument can effectively foster critical self-reflection among academic library faculty and staff on their teaching practices. The paper outlines the instrument's design, which gathers low inference observations on instructors' use of questioning as a pedagogical strategy based on…

Preparing to become a music teacher educator is a complex process and one component of this process should be learning to model, demonstrate, and teach assessment practices to preservice music educators. The purpose of this exploratory qualitative study was to discover how, and to what extent, music teacher educators (MTEs) are educated about…

The objectives of this audit were to determine whether (1) Long Island Business Institute's (LIBI) career pathway programs met the program eligibility requirements set forth in section 484(d)(2) of the Higher Education Act of 1965, as amended (HEA); (2) students enrolled in LIBI's career pathway programs met the student eligibility requirements…

Previous work has identified that recognition from others is an important predictor of students' participation, persistence, and career intentions in physics. However, research has also found a gender bias in peer recognition in which student nominations of strong peers in their physics course disproportionately favor men over women. In this…