Two-year public colleges educate more than 50% of all U.S. undergraduates, yet graduation rates (29%) fall far below their 4-year counterparts (63%). It is critical for students of 2-year public institutions that their faculty have the appropriate knowledge, skills, and abilities (KSAs) to effectively guide students toward graduation. This study…

Purpose. Clinical communication influences health outcomes, so medical schools are charged to prepare future physicians with the skills they need to interact effectively with patients. Communication leaders at The University of New Mexico School of Medicine (UNMSOM) developed The Essential Elements of Communication-Global Rating Scale (EEC-GRS) to…

This study describes the effects of neo-liberal restructuring for universities upon the reconfiguration of academics' work context in a public state university in Mexico. Findings show that implementation of the federal program titled Faculty Enhancement Program during the late 1990s created a separation between traditional and new academic…

Conducting a worthwhile assessment of the performance of senior leaders such as university presidents poses unique challenges for public institutions of higher education. One of the most difficult issues is determining the "content" and "format" of the assessment instrument. Due to the breadth and complexity of the job, the…