A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…

Will that data breach be the end of a chief security officer (CSO)? Managing information security in higher education requires more than just technical expertise, especially when the heat is cranked up. This article takes a look at how two CSOs deal with hack attacks at their universities. When Purdue University Chief Information Security Officer…