This study examines the realities and challenges of internationalizing administrative staff in Japanese universities empirically due to the increasing globalization of higher education. The functions and roles of the administrative staff from the policy perspective, with the implementation of mandatory staff development (SD) and reforms to the…

This reflective essay is written based on the author's experience as a study abroad program visiting resident director in Japan during the 2019-2020 academic year. As the resident director, the author served as the front line of communication and support for the international students on this program during an unprecedented crisis that impacted…

This single-site qualitative study sought to address the challenges associated with the growing use of social media by university administrators, faculty, and staff (Wandel, 2007) through a case study analysis of a university with a social media policy for university employees. The study describes the development and implementation of a university…