Community colleges aren't quite as high on the list of hackers and scammers as institutions like banks, hospitals and four-year research universities, yet the institutional and personal data stored on their servers and in the online cloud can be valuable, so they need to lock down their data like any other entity. This requires a combination of…

This quantitative study investigated e-mail responsiveness by community colleges in the nine mega-states to an inquiry from a prospective student. Noel-Levitz (2006b) reported that prospective students want to receive an e-mail with information about an institution prior to applying for admission. Specifically, high school juniors and seniors want…

"Listen with your heart. But, remember listening with your heart sometimes means you cannot sleep at night because you are worried about your students" (Education majors' e-mail reflection following 7th week of service-learning tutoring). "I honestly feel like I'm making a difference in these students' lives. The most difficult…

Recent changes in the higher education landscape have called for greater access and accountability in a number of areas, most particularly distance learning. While there is a very significant instructional aspect to this equation, providing effective support and services to students enrolled in online education is becoming comparatively important,…

The provision of equitable library services to distance learning students emerged as a critical area during the 1990s. Library services available to distance learning students included digital reference and instructional services, remote access to online research tools, database and research tutorials, interlibrary loan, and document delivery.…

This study explored the benefits and limitations of mentoring relationships between pre-service and practicing K-12 teachers. Thirteen pre-service education students at a university in the southeastern United States and 17 practicing teachers from four states participated. The student participants were in their senior year in a teacher education…