The increasingly evolving context in manufacturing and service industries calls for more active learning approaches to easily grasp new business strategies, such as customer-centric operations management. The authors report on case-based courses about a specific customer-centric strategy namely mass customization. The courses echo the Kolb model…

As the number of university students taking part in exchange programs abroad increases, students are becoming more aware of the importance not only of improving their general language skills, but also of developing academic language skills that will prepare them for their stay and study in transnational higher education contexts. Concurrently, the…