Purpose: This study aims to identify the strategic leadership and change management used to obtain the Association to Advance Collegiate Schools of Business (AACSB) accreditations as well as the research development on AACSB in the past decade. Design/methodology/approach: This study used a systematic literature review following Petticrew and…

As interest increases in the educational quality of higher education institutions (HEIs), less is known about how the mergers and acquisitions (M&As) of these HEIs affect educational quality. In this study, we investigate the association of M&As on the educational quality of HEIs and the role of institutional incentives in this relation.…

With globalization and the knowledge society, the expansion of higher education has become an 'object of desire' among governments to bolster both economic growth and social development. In recent decades, just as in other countries, Brazil has expanded the system and become the fourth largest in the world in enrollment numbers, significantly…

This study sought to identify relationships between the characteristics of students and their perceptions of the quality of tourism, hospitality and leisure courses provided by the Federal Institute of Santa Catarina (FISC) at the Florianopolis-Mainland campus by using the SERVQUAL scale. The study's methodological approach is classified as a…

Purpose: This study aims to evaluate the suitability of emergency remote education (ERE) during the COVID-19 pandemic and subsequently during the return to in-person education (IPE), investigating aspects of perceived quality differences in these transitions that may have impacted the students' learning process. Design/methodology/approach: This…

Considering the educational services, the Brazilian Navy education aims to comply with continuous and progressive process of education, with own characteristics, which are constantly updated and improved based on some principles, such as guarantee of quality standard, continuous and progressive professionalisation, and integral and continuous…

This study shows findings of an investigation into the forms of institutionalizing academic rankings as accountability tools for Brazilian public universities. The absence of institutional conditions which allowed the rise of these league tables in other countries - competitive admission markets and incorporation into public policies - evinces the…

Students' desertions can be a threat to the proper functioning and management of a Higher Educational Institution. Based on the theoretical model named the Relationship Quality-based Student Loyalty that combines relationship marketing to educational studies retention constructs, the main objective of this study is the evaluation of the…

This paper aims to analyse how the first teacher training experiences happened in the last pioneer fringe in the state of São Paulo, Brazil, from the perspective of former female students and teachers. The institutions focused on are the Institute of Education Fernando Costa, from Presidente Prudente/SP, and the Institute of Education Antônio…

Purpose: This article aims to investigate whether there is a relationship between education for the labor market in the post-pandemic stage and the educational quality of universities, taking as a sample a group of Latin American countries and their main trading partners. Reference is made to the Global Competitiveness Report 2020 of the World…

Learning Management Systems (LMS) have gained importance in the last few years; however, the emergence of COVID-19 disease made these systems indispensable for educational systems. In the post-pandemic scenario and blended learning contexts, this kind of information system is also becoming more critical as a support system. Therefore, this…

ENADE that stands, in Portuguese, for "National Exam of Student Performance" is an exam for all senior students about to graduate; it is one of the official tools for measuring the state of undergraduate courses in Brazil. Contribution: This article presents an integrative synthesis of the 2014 edition of ENADE examination of control and…

Purpose: This paper aims to assist higher education institutions (HEIs) in their decision-making process to define initiatives and foster research projects contributing to sustainable development (SD) and minimizing the deficits found in the municipalities. Design/methodology/approach: A documental analysis was performed to select HEIs and…

Purpose: This paper aims to analyse the factors that influence the satisfaction and intention of continuity of use, of teachers and students, regarding using Moodle in undergraduate courses in one Campus at the Federal Institute of Rondônia in Brazil. The starting point was an integration of DeLone and McLean's Information Systems Success Model…

Affirmative action in higher education can lead to mismatch, where students admitted through preferential treatment struggle academically due to inadequate preparation before college. Although some students may face initial challenges, by providing access to quality education for talented individuals who might have otherwise been overlooked due to…