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Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe – portal: Libraries and the Academy, 2023
Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated…
Descriptors: Internet, Usability, Policy, Standards
Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe – portal: Libraries and the Academy, 2011
Library/information science professionals need a clearly articulated definition of usability/Web usability to implement intuitive websites. In this study, the authors analyzed usability definitions provided by the ARL library professionals and those found in the library/information science and computer science-information systems literature.…
Descriptors: Information Scientists, Information Needs, User Needs (Information), Definitions
Burke, Gerald; Germain, Carol Anne; Xu, Lijuan – portal: Libraries and the Academy, 2005
Colleges and universities are integrating information literacy into their undergraduate curricula. Accreditation commissions of higher education are integrating information literacy into their general education standards. Students enrolled in programs that promote information literacy are instructed to utilize library resources and services to…
Descriptors: Research Libraries, Academic Libraries, Information Literacy, Reference Services