Few academic disciplines make as frequent use of experiential learning exercises as marketing and sales. This is particularly true in selling courses, where a sales role play often serves as a culminating exercise in which students are tasked with building rapport with a buyer, uncovering buyer needs, overcoming objections, and closing a sale.…

Teaching students how to terminate an employee in a safe, legal, and humane manner provides them with a valuable management skill. This article describes an exercise for teaching students how to conduct termination meetings, guiding them through the process of creating a termination script that is consistent with best practices from the…

Many professors and lecturers strive to structure educational experiences that facilitate engaged learning in university classrooms. While some lectures may fail to achieve this goal due to monotone, routine speeches or uninteresting PowerPoint presentations, educational live action role-playing (edu-larp) is a strategy to facilitate interactive…

Diversity courses cover a variety of relevant topics, but it is difficult to convey the dilemmas those with stigmatized, invisible social identities may encounter in the workplace. This exercise attempts to situate students in the perspective of both the person with the invisible identity and those who may unintentionally place that person in a…

Although most employers report room for negotiation in their job offers to recent graduates, fewer than half of recent graduates report attempting to negotiate. Considering that every raise employees receive throughout their career will be a percentage of their salary at the time, failure of new employees to maximize starting salary through…

This article explains an activity that can be conducted to form teams in university business classes. It allows students to actively participate in the team selection process and learn valuable human resource management skills. Students are placed in the role of hiring managers. They have to identify the skills and characteristics needed to…

Courses: This unit-level teaching assignment was designed for courses on rhetoric, persuasion, professional communication, public speaking, and business communication. Objectives: By completing this activity, students should be able to: (1) identify and research a specific job, scholarship, or award they'd like to pursue within the next six…

Services are intangible in nature. For a marketing educator, it is difficult to illustrate to students the means of creating favorable customer experiences through standard lectures or case studies in a services context, considering this intangibility property. This paper describes a simple role playing game that uses the Chinese puzzle 'Tangram'…

Competent social work practice includes the use of advocacy to promote equal opportunity and justice for all individuals, particularly those living in vulnerable circumstances. Group role-play exercises are an innovative teaching method that can promote advocacy skills guided by social work values and the code of ethics. Group role-play exercises…

The Coase Theorem is a fundamental tenet of environmental economics and is taught to thousands of principles of microeconomics students each year. Its counterintuitive conclusion, that a Pareto optimal solution can result between private parties regardless of the initial allocation of property rights over a scarce resource, is difficult for…

Providing patient education for a group is an essential practice for all healthcare providers that has been recognized by the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), specifically in relation to patients with chronic diseases. This practice requires skills such as adapting communication to meet the…

The simulation that we present here was designed to introduce students not only to climate change policy making but also to the Green Climate Fund and the process of negotiation. Rather than concentrating on either the political debate about climate change or doom and gloom scenarios, the focus of this simulation is on taking action and…

Conflict occurs naturally in all marketing related activities. When such conflict is handled well through proper negotiation, it helps solve problems and build stronger, deeper relationships between the negotiating parties. Nevertheless, many students feel uneasy about negotiating, yet they know it is a crucial skill that needs to be developed.…

Structured interviews are widely used in the employment process; however, students often have little experience asking and responding to structured interview questions. In a format similar to "speed dating," this exercise actively engages students in the interview process. Students pair off to gain experience as an interviewer by asking…

Both sexual harassment and managerial crisis communication are important topics in undergraduate, graduate, and executive programs. This article describes a group role-play exercise that engages students in the process of responding to a public claim of workplace sexual harassment and requires small groups to share their reactions within a press…