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Jewette, Karen P. – ProQuest LLC, 2013
The U.S. workforce is not prepared for the demands of today's workplace (Conference Board, 2006), Previously, workplace employers emphasized environments where the main thrust was expertise in technical skills of employees. However, a shift occurred that caused employers to realize the importance of soft skills in order to maximize business…
Descriptors: Employers, Attitude Measures, Work Environment, Interpersonal Competence