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Nguyen Van Bao; Thao Ngoc Do; Yoon Cheong Cho; Phan Thi Song Thuong – Cogent Education, 2024
The COVID-19 pandemic has posed numerous challenges for Street-Level Bureaucrats (SLBs). This paper adopts the sensemaking framework to examine the teaching experiences of high school teachers in the online environment, specifically focusing on their interpretation and implementation of COVID-19-related policies. Sixteen teachers from different…
Descriptors: Administrative Organization, Crisis Management, Teacher Behavior, Teacher Attitudes