Purpose: Digital texts are increasingly widespread and research is needed on how students use digital texts, particularly in school-based classwork. The purpose of this study is to challenges persistent myths about young people's affinity with digital tools by investigating the factors that condition or limit the ways students interact with and respond to digital web-based texts. Design/methodology/approach: Two 12th grade English classes, 21 students in all, produced written responses to a digital text. Following a preliminary analysis of student writing, 7 students, representing diverse reading backgrounds, were interviewed. Content units were used as a unit of analysis for both interviews and written data. Following open coding, 14 initial codes were condensed into 3 categories, namely, routines, tools and beliefs. Findings: This study suggests that for students to see digital textual resources as significant, they must be guided to engage with these features. Classroom routines, the tools used in teaching and learning reading and the beliefs students hold about their school-based reading can restrict student uptake of digital features of texts. Instruction must be adapted to include teaching on digital texts. Originality/value: Students interact with digital texts daily, yet explicit teaching on reading digital texts presents particular demands. This study contributes to understanding the challenges faced by students and teachers when they grapple with texts in different forms.