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Direct linkLee, Raymond T.; Brotheridge, Celeste M. – Career Development International, 2011
Purpose: The purpose of this paper is to understand, from the child care worker's perspective, how work experience, display rules, and affectivity are related to emotional labor. It also examines the utility of separating surface acting into its two components: the hiding and faking of emotions. Design/methodology/approach: This study is based on…
Descriptors: Child Caregivers, Job Training, Foreign Countries, Work Experience
