The Adult Tutoring Program within the Literacy Center of West Michigan has been running monthly professional developments (PDs) (known as tutor in-services) for volunteer tutors since early 2021. All in-services fit into at least one of the categories of strategies, life skills, civics, next steps, or digital literacy. The team has been able to…

In the United States, students from marginalized backgrounds historically have had gaps in their access to education, thus affecting success and overall achievement. In an attempt to address these educational gaps, researchers, school districts, and government officials have been working to provide resources for those in communities with low…

This article describes a university service-learning program with preservice teachers who volunteered as tutors to teach in an adult GED program. The adult participants were involved in a local drug court program, which is a branch in the criminal justice system. Project Literacy Instruction to Further Education (Project LIFE) was developed by the…

Successful transition to college requires understanding the college system as much as the academic subjects taught therein. This article describes the creation of the Transitions Lab, a T.I.D.E.S. model (Boylan, 2009) of student support including collaboration with institutional and community partners, advising, tutoring, and retesting assistance…

A case study of a graduate-level community literacy seminar that involved a tutoring project with adult digital literacy learners, this essay illustrates the value of community outreach and service-learning for graduate students in writing studies. Presenting multiple perspectives through critical reflection, student authors describe how their…

Community colleges have multiple missions and one of them is to provide open access services to those seeking to further their education. Community colleges provide remedial courses in math, reading, and writing because many of their students do not meet entrance requirements in these core subjects. However, the usual developmental education track…

We report on a study of preservice teachers who tutored adults learning English in a free evening class while simultaneously taking a course titled Community Literacy. Exploring their participation, we wondered in what ways pedagogy developed within this context. Drawing on a close discourse analysis of preservice teachers' written work, we found…

This article features Language Partners, an ESL program offered at the Danville Correctional Center, a medium-security men's prison in central Illinois. The program in which prisoners teach ESL classes, supported by volunteer teacher-trainers, is a learning community with immense and sometimes unforeseen value. The authors discuss reasons for…

This report offers practical suggestions for literacy practitioners and program administrators on how to use webinar and webcasting technologies to promote and market literacy. The report is divided into sections on how to use webinars for learners, for staff and volunteers and to engage the general community. A checklist of tips to use on the day…

University of Nebraska-Omaha (UNO) and Metropolitan Community College (MCC) have recently completed a five-year NSF STEP project to increase the number of homegrown STEM graduates. The overall project has been quite successful, and the numbers of degrees granted has increased. However, some strategies have worked much better than others. Among the…

The Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys are the national standard for benchmarking student satisfaction in higher education. Since 1994, more than 2,900 colleges and universities have used the surveys to evaluate students' concerns that influence student success, college completion, student recruitment, strategic planning,…

For more than two decades, the national standard for benchmarking student satisfaction in higher education has been the Ruffalo Noel Levitz Satisfaction-Priorities Surveys. Since their beginning in 1994, these benchmark surveys have been used by more than 2,900 U.S. colleges and universities to evaluate students' concerns that correspond with…

The theme for the 60th annual conference of the Association of Literacy Educators and Researchers (ALER) was Literacy: The Critical Role of Teacher Knowledge. This Yearbook provides a snapshot of the highlights of the meeting and sampling of some of the proceedings. The focus is on three questions surrounding the conference theme: (1) What do…

University students often serve as tutors who supplement the lecture-based teaching of permanent academic staff. However, potential issues arise when student tutors are employed with similar expectations of expertise and experience as the industry professionals and permanent staff they teach alongside. Arguably, successful and sustainable…

In this article, we present a co-adaptive design approach named TE-Cap (Tutoring Experience Capitalisation) that we applied for the development of an assistance environment for tutors. Since tasks assigned to tutors in educational contexts are not well defined, we are developing an environment which responds to needs which are not precisely…