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Su, Ning – ProQuest LLC, 2011
Leading Chinese technology firms, from automobile manufacturer to information service provider, are evolving into some of the world's most innovative and competitive players, and dramatically changing the global business landscape. What underlies the rise of these firms is China's national strategy of transforming itself from a low-cost…
Descriptors: Employment Services, Service Occupations, Industry, Information Technology
Reinhard, D. Elaine – ProQuest LLC, 2010
The purpose of this study is to expand the literature on mortuary science accreditation site visit teams. This study used a mixed methodology design to examine: (1) who serves on the American Board of Funeral Service Education accreditation external site visit teams; (2) reasons for involvement in accreditation; (3) perceptions of important site…
Descriptors: Evaluators, Continuing Education, Measures (Individuals), Accreditation (Institutions)
Dant, William Patrick – ProQuest LLC, 2010
This qualitative study looks at the leadership perceptions and practices of career professionals in the public sector across three countries of sub-Saharan Africa (Ethiopia, Ghana and Madagascar). All participants were alumni of the Humphrey Fellowship program, a year-long mid-career fellowship in the United States for professional development and…
Descriptors: Foreign Countries, Grounded Theory, Focus Groups, Leadership Training
Haynes, Edward T. – ProQuest LLC, 2010
The problem addressed in this qualitative case study focused on the limited amount of scholarly research addressing the use of information and communication technology in U.S. motor carrier operations. The trucking industry is part of the service sector which contributes approximately 67.8 percent to the gross domestic product of the United…
Descriptors: Qualitative Research, Case Studies, Motor Vehicles, Transportation
Krauss, George E. – ProQuest LLC, 2009
The purpose of this study is to understand how selected insurance practitioners learn and developed in their practices setting. The selected insurance practitioners (collectively customer service representatives, insurance agents, and risk managers) are responsible for the counseling and placement of insurance products and the implementation of…
Descriptors: Mentors, Risk Management, Professional Continuing Education, Insurance
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Coetzer, Alan; Perry, Martin – Education & Training, 2008
Purpose: The purpose of this research is to identify key factors influencing employee learning from the perspective of owners/managers. Design/methodology/research: Data were gathered from owners/managers in a total of 27 small manufacturing and services firms through interviews and analysed using content analytic procedures. Findings: The…
Descriptors: Small Businesses, Work Environment, Performance Factors, Administrator Attitudes