The need in the public sector is to help people 60+ years of age in the safe, practical use of technology for business, personal use, and family interaction, as this group is targeted more than others for technology fraud. The practice-focused question centers around which topics need to be part of technology fraud pilot training to reduce the…

The working retired population is more populated now than ever before in human history. There have been various studies in the area of Information Computer Technology use in the workplace, the area of workforce training, and the area of training of individuals within various age groups, but little to no research addressing the experience of…

In the 21st century, digital technology skills are necessary to succeed in technology-rich environments such as the school, the workplace, and daily life activities such as shopping online, applying for jobs, working online, and receiving education. This qualitative case the study provided insights into digital literacy and the most influential…

In the modern higher educational system, technology permeated almost all the provisions of educational processes and transformed individual learning transactions. Empirical evidence reveals students' skill gaps in the digitized campus and the real-world work environment driven by technology. Technical training is of high value and in high demand…

This research explores the difficulties faced by many migrant, refugee, and immigrant adults confronted with technological ubiquity in economically developed countries. Preparing migrant adult learners for the digital world by building digital literacy skills can help to maintain home language proficiency, support English language learning, and…

This thesis is about a design process for creating "educationally relevant" tools. I submit that the key to creating tools that are educationally relevant is to focus on ensuring a high degree of alignment between the designed tool and the broader educational context into which the tool will be integrated. The thesis presents methods and processes…

Financial institutions are increasingly finding difficulty defending against information security risks and threats, as they are often the number one target for information thieves. An effective information security training and awareness program can be a critical component of protecting an organization's information assets. Many financial…

Software is a critical component of systems ranging from simple consumer appliances to complex health, nuclear, and flight control systems. The development of quality, reliable, and effective software solutions requires the incorporation of effective software engineering processes and leadership. Processes, approaches, and methodologies for…

In this study, I investigate the digital literacy practices of adult immigrants, and their relationship with transnational processes and practices. Specifically, I focus on their conditions of access to information and communication technologies (ICTs) in their life trajectories, their conditions of learning in a community center, and their…

Organizations worldwide have been turning to Six Sigma program (SSP) to eliminate the defects in their products or drive out the variability in their processes to attain a competitive advantage in their marketplace. An effective certification program has been touted as a major contributor to successful implementation of SSP. An effective…