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Download full textTsuji, Keita; Arai, Shunsuke; Suga, Reina; Ikeuchi, Atsushi; Yoshikane, Fuyuki – Online Submission, 2013
In Japan, only a few public libraries provide e-mail reference services. To help public libraries start e-mail reference services, the authors investigated reference questions received by libraries via e-mail and traditional face-to-face services. The authors found that research questions are more frequently observed among e-mail questions and…
Descriptors: Public Libraries, Foreign Countries, Reference Services, Electronic Mail
Zaritsky, Joyce; Toce, Andi – Online Submission, 2013
This manual consists of an introduction to our Academic Peer Instruction (API) program at LaGuardia Community College, a compilation of the materials we have developed and use for training of our tutors (with answers), and a bibliography. API is based on an internationally recognized peer tutoring program, Supplemental Instruction. (Contains 6…
Descriptors: Supplementary Education, Tutoring, Peer Teaching, Guides
