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Mónica Aurora Puertas; Edgar Yalta; José Carlos Flores-Molina – Cogent Education, 2024
In the Peruvian context, many organizations have the challenge of implementing standardized processes that allow improving the quality of products or services, prioritizing customer expectations. In this scenario, training activities related to ISO's management system standards are essential for professionals to stay up to date. The aim of this…
Descriptors: Foreign Countries, Continuing Education, Adult Students, Transfer of Training