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Download full textWilang, Jeffrey Dawala; Teo, Adisa – Online Submission, 2012
The predicted widespread use of English as a lingua franca following ASEAN's 2015 integration mushroomed intelligibility studies between and among Asean nationals including Bruneians, Burmese, Cambodians, Filipinos, Indonesians, Laotians, Malaysians, Singaporeans, Thais and Vietnamese. Previous studies regarding ASEAN nationals' intelligibility…
Descriptors: Foreign Countries, English (Second Language), Official Languages, Pronunciation
Peer reviewed
Direct linkLockwood, Jane – English for Specific Purposes, 2012
The primary focus of this article is the investigation of how current applied linguistic research into the nature of call centre communication breakdown in business processing outsourcing (BPO) sites such as India and the Philippines, can impact English communications training program content and design for this industry. It is argued that a…
Descriptors: Curriculum Development, Language Research, Applied Linguistics, Program Effectiveness
