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Smith, Andrew; Oczkowski, Edward; Noble, Charles; Macklin, Robert – International Journal of Training and Development, 2004
This article reports on a study investigating the relationship between the introduction of new management practices and the training provided by Australian enterprises for their employees. The new management practices investigated include teamworking, total quality management, lean production, business process re-engineering and the learning…
Descriptors: Total Quality Management, Program Effectiveness, Organizational Change, Human Resources