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Griffiths, Margaret F.; Baxter, Stacey M.; Townley-Jones, Maureen E. – Journal of Financial Counseling and Planning, 2011
The valuable social and economic contribution of financial counselors receives little public attention, as discourse related to consumer credit and debt invariably focuses on the impacts of consumer defaults for consumers and the broader community. Policy makers and organizations sustaining the work of financial counselors must ensure they care…
Descriptors: Counseling Services, Job Satisfaction, Continuing Education, Foreign Countries
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McDonald, Tom; Jackling, Beverley – International Journal of Training Research, 2005
In the five years leading up to 2002 there were many significant changes in the insurance industry in Australia that brought about a range of training needs. These training needs arose from matters as diverse as mergers, increased competition, corporate failures, and legislative changes. This study includes findings from a survey of the insurance…
Descriptors: Financial Services, Educational Needs, Insurance Occupations, Insurance