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Direct linkKopp, David M.; Nikolovska, Irena; Desiderio, Katie P.; Guterman, Jeffrey T. – Human Resource Development Quarterly, 2011
In this conceptual paper, we consider organizational storytelling as a communications tool in which stories are used to reduce the stress and anxiety of organizational members during a crisis. While there is much consensus among organizational scholars detailing storytelling's active role in such processes as organizational learning and…
Descriptors: Story Telling, Organizational Communication, Stress Management, Organizational Change
