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Guercio, John M.1
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Improving the Quality of Staff and Participant Interaction in an Acquired Brain Injury Organization
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Guercio, John M.; Dixon, Mark R. – Journal of Organizational Behavior Management, 2010
Weekly observations of direct-care staff in a facility for persons with brain injury yielded less than optimal interactional style with facility residents. Following an observational baseline, staff were asked to self-rate a 15-min video sample of their interaction behavior with participants on their unit. They were then asked to compare their…
Descriptors: Residential Institutions, Head Injuries, Neurological Impairments, Behavior Disorders