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Roach, Joy L.; Anderson, Marcia A. – Delta Pi Epsilon Journal, 2007
In light of today's large amount of written workplace communication, this study attempted to reveal information regarding the quality in which business messages are encoded on the job. Data were gathered through a questionnaire administered to a sample of 1994-2004 MBA graduates of three AACSB-accredited programs. Findings suggest that business…
Descriptors: Business Communication, Writing Skills, Questionnaires, Electronic Mail