Positive behavioral interventions and supports (PBIS) is a schoolwide approach to promote positive school safety in which student academic success can occur. However, at least one third of students in United States schools are suspended once in their K12 school career for violating a school's code of conduct. School suspensions have been linked to…

Researchers have discussed the crucial effect that information technology (IT) personnel have in a variety of industries. However, a knowledge gap exists in analyzing the effect that interactions between higher education IT personnel and their customers (learners, faculty, and staff) have on the ability to learn, teach, and achieve. The current…