Purpose: This paper aims to examine the learning gained from the evolving adjustment experiences of co-workers in moving to home-based working during the COVID-19 pandemic and the influence of these experiences on re-adjusting to return to co-working. Design/methodology/approach: Results of a longitudinal qualitative study are reported where a…

Purpose: This study aims to explore the mediating role of employee work engagement in the relationship between training and creativity in the education sector in India. Design/methodology/approach: The sample for this study consisted of 260 faculty members from 11 public universities in the Punjab region. Partial least squares-structural equation…

Jewish summer camps must hire quality counselors each year. Staff retention is crucial to achieving the mission of Jewish camping; the challenge is that it is often a struggle to retain counselors for more than one to two summers. This study aimed to understand and increase counselor retention for young Gen Z staff, ages 18-22, beyond one to two…

This dissertation investigated the interplay between learning and professional development, job satisfaction, and employee retention within the Customer Service and Administration Departments of a pest control company. Guided by three research questions, the study explored the predictive relationship between learning and professional development…

The purpose of this qualitative multiple-case study was to understand the perceptions of fire service employees about generational conflict within fire service organizations across the United States. The findings of the study could allow fire service organization leaders to develop better conflict resolution practices related to generational…

Millennials, those born between 1981 and 1996, constituted the largest demographic in the United States (U.S.) workforce in the early 2020s. The higher education industry noticed an increase in millennial-aged employee attrition, particularly during and after the peak of the COVID-19 pandemic. Through the semi-structured interviews of 22 current…

The purpose of this study is to explore the psychometric properties of the Utrecht Work Engagement Scale-9 (UWES-9) using both Classical Test Theory (CTT) and Item Response Theory (IRT) approaches, with a sample of practicing school counselors (N = 356). The results of analyzing the UWES-9 included information on item-level statistics, internal…

Career shocks (CS) avert recipients' growth and consider the main hurdle in the development of employees' career. Such shocks (positive/negative) significantly affect employees. Drawing on affective events theory (AET), this study conceptualizes CS as affective events which produce negative/positive behavior among individuals. Therefore, this…

The objective of the study is to evaluate both direct and indirect relationships among organizational culture, attitude, intention, and adoption of the innovation culture in Malaysian ODL higher education institutions. The findings of this study are crucial for ODL institutions to maximize employee performance by adopting an innovation culture for…

This research uses poetry as a form of data to explore a sense of 'belonging' for staff working in higher education. Poetic content analysis was explored as a research method and using poetry in this way has allowed for a nuanced exploration of questions of belonging in the context of individual intersectional identities. Following an analysis of…

This study explored the relationship between school employees' perceived relationship quality with their school principal and their organizational commitment when controlling for variables of age, gender, ethnicity, job position, and language diversity. The study reached 148 participants from the public school setting and collected data from a…

This mixed methods study investigates the factors influencing job satisfaction and retention among early intervention (EI) providers in Washington State. The research aims to provide insights into the challenges faced by EI providers and identify strategies to improve workforce stability within the state's EI system. The quantitative phase of the…

This study contributes to the comparative analysis of outcomes between gamified and traditional training systems in the banking sector. On-the-job training is a vital aspect of the process of enhancing work performance within organizations. Thus, by employing a case-based asymmetric configural approach rooted in nonlinear and contrarian case…

Purpose: The purpose of this study is to investigate the barriers that prevent workers in the software industry from experiencing flow in their work. Design/methodology/approach: This study was conducted by using a qualitative critical incident technique-inspired questionnaire. Findings: The findings suggest that workers in the software industry…

Objective: To evaluate the impact of a campus-based breastfeeding support campaign grounded in the Theory of Reasoned Action. Participants: Seventy-eight students and employees. Methods: An online survey was administered pre- and post-campaign to measure attitudes, subjective norm, normative and behavioral beliefs, intention, knowledge, and…