Library labs are dedicated spaces with highly trained library, IT, and research support staff. The staff are on hand to help teach faculty and advanced graduate students new and emerging methodologies and technologies. Such a lab is a place to engage in new ways of, for example, doing digital scholarship or putting Open Science into practice. This article looks at ways that researchers engage with library labs and proposes a lab engagement pyramid to distinguish models for deploying trained staff and resources within the library lab space. A lab in an academic library requires the right mindset, skill set, tool set, programs, and staffing. The authors posit that a lab will be most successful if the library identifies the conditions that are desirable for the proposed lab space before it is designed and built. When a lab is already in existence but is underutilized, changing engagement strategies can lead to new growth.