Existing research explains academic course failure with two contrasting narratives; one narrative is negative, and the other is more hopeful. To reconcile these contrasting narratives, this study explored students' perspectives on failing a course. The findings offer practical implications for higher education policy, student-faculty/staff…

Purpose: This study aims to examine students' experiences of sexual harassment (SH) in higher education institutions (HEIs) in Ghana as well as their coping strategies. Design/methodology/approach: The study adopted the cross-sectional descriptive survey research design and used the convenience sampling technique to sample 926 students from four…

Financial accounting poses significant challenges for students at tertiary institutions, often resulting in failure, extended graduation timelines, or dropouts, particularly in their first year of study. This study aimed to identify the obstacles encountered in teaching and learning accounting education within South African universities. The…

Although the United States has a population with diverse linguistic and cultural backgrounds, multilingual education has been greatly influenced by monolingual and raciolinguistic ideologies (Flores & Rosa, 2019; Garcia, 2014; Ruiz, 1984). With world language enrollment continuing to decline (Lusin et al., 2023), investigation of the lived…

This qualitative research study explored how undergraduate students at a public four-year land grant university can co-create a sense of belonging through an appreciative inquiry (AI) process. The study employed a strengths-based and generative approach to investigate the experiences of students within the same student organization, focusing on…

Neoliberal capitalism has undoubtedly impacted every sphere of public education in the United States. As faculty are pushed towards identity-neutral modalities of instruction, students who identify as transgender, non-binary, or other expansive gender identities (trans) are forced to reckon with implicit and explicit power dynamics in classrooms…

This dissertation investigates student experiences on a four-year public U.S. college campus, focusing on the impact of humanized support services in non-academic administrative offices. Chapter 1 introduces the study's purpose, while Chapter 2 reviews literature on customer service practices through the lenses of Experience Management, Service…

In this qualitative study, undergraduate and graduate students (n = 21) who identified as foster care alumni (FCA) were interviewed about the factors that influenced their academic persistence and retention as they pursued a degree at a 4-year public university in California. Several themes emerged from the study: (a) systemic barriers, (b) a…

This qualitative case study investigates the experiences of food-insecure students at a public four-year university in the Midwest, aiming to enhance interventions supporting students in need. The study addresses two primary research questions: (1) What resources for food are students aware of? and (2) What are students' perceptions of resources…

The number of students with disabilities attending postsecondary institutions of higher education continues to rise. With it, it is necessary to understand better how they experience their institution beyond curricular spaces. Presently, there exists a gap in the knowledge of how these students experience co-curricular support, including…

Students enter university programs with the hope of passing courses and eventually graduating with a degree. However, many students experience challenges transitioning into their program and the first year. Some of these challenges may be influenced by their pre-collegiate experiences, as certain students come from under-resourced communities…

Specifications grading is a form of alternative grading that emphasizes transparency, low stakes, student learning, and equity. It has attracted practitioners for its potential to enhance student motivation, and to remedy several challenges of traditional grading. Specifications grading has become increasingly popular, yet little is known about…

Motivated by ongoing gender disparities in engineering, the authors qualitatively examine how collegiate STEM student organizations serve as affirming spaces for women's engineering identity development, countering their exclusionary classroom environments. Drawing from interviews and written data with 24 undergraduate women, findings demonstrate…

In this dissertation, I examined the how honors programs and colleges serve as a tool for public universities to compete with private universities in the rankings game, as well as examining how that contributes to stratification processes. By building on the existing literatures within the organization of higher education, student experiences in…

Effective engagement during online learning is essential for achieving successful student outcomes. This study aims to determine the level of engagement among undergraduate students and its influencing factors during the online learning process. Data were collected from a sample of 609 undergraduate students, taken from four public and private…