Purpose: The purpose of this study is to understand the scope and nature of information sharing as a form of workplace learning among gig workers. Design/methodology/approach: Data were collected from public social media communities of gig workers in Thailand. In total, 338 posts and 3,022 comments on the posts were analyzed (data corpus N =…

This study focuses on the different impacts of platform training and learning by doing on gig workers' platform income. Based on survey data of China's delivery riders on the platform in 2020, via quantitative methods combined with the case study, it is found that the platform training is negatively correlated with riders' incomes, while learning…