Administrative burdens scholarship has explored the factors influencing bureaucrats' perceptions and administrative discretion when entitled individuals seek policy benefits. Few studies, however, have recently investigated such phenomena with undocumented youth immigrants. Drawing from online web surveys and conducting a mixed methods study, I…

There is a lack of research on institutional e-accessibility and transfer-credit-software adoption and how these technologies impact college students and professionals. Accordingly, this study explores how adopting technology products can improve the transfer process experience for transfer admission counselors and students. In doing so, the study…

Undocumented immigrants face learning, compliance, and psychological costs when confronting in-state resident tuition (ISRT) policy implementation. Building on administrative burdens scholarship and using qualitative data from 19 semi-structured interviews with undocumented youth immigrants, this article examines administrative burdens that may…

Inclusivity in data reports for undocumented students can be difficult to achieve. By nature of those students' status and livelihood, there is contention among academics and practitioners on whether this is a population that should not be formally tracked or identified, for a variety of reasons. Concerns about tracking arise because of the…